DOCUMENT:Q152477 28-MAR-1999 [exchange] TITLE :XFOR: Handshake Files Moved to BADMAIL Directory PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbinterop ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== With Microsoft Exchange Server 4.0 and the AppleTalk Mail Connector, the Network Manager of the AppleTalk Mail system may messages with the following Subject: line: Bad incoming message file WORKAROUND ========== There are 2 possible workarounds for this problem. - Set the aging factor option under the Gateway, Configuration... in the Microsoft Mail for AppleTalk Networks client to a value of zero. This will keep both sides from generating a handshake file. - Use the Macintosh System version 7.5.1 on the PowerMac 6100 or install the gateway on a different PowerMac model. RESOLUTION ========== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ This only seems to be a problem with PowerMac 6100 and 7100 computers. The gateway picks up the Mmff1.msg file and should just discard it as a handshake file, and no message should be delivered. However, the gateway does not appear to recognize this file as a handshake message and moves it to the BADMAIL directory. Additional query words: ====================================================================== Keywords : kbinterop Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : winnt:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.