XFOR: How To Reset Microsoft Exchange DirSync Numbers

ID: Q152231


The information in this article applies to:


SUMMARY

Sometimes it is necessary to reset the Directory Synchronization (DirSync) sequence numbers when troubleshooting Microsoft Mail Directory Synchronization problems with a Microsoft Exchange Server participating as a requestor or as the DirSync server.

Resetting DirSync numbers should be only performed as part of a systematic approach to troubleshooting DirSync problems as documented in the application note, "WA0725, Microsoft Mail for PC Networks Directory Synchronization."


MORE INFORMATION

DirSync numbers are stored in different places depending on what role the Microsoft Exchange Server plays in the process:

Microsoft Exchange uses the following sync numbers: Resetting DirSync numbers requires that the Microsoft Exchange Administrator program be run in raw mode: ADMIN /R

If Microsoft Exchange is acting as the DirSync server you can reset numbers for individual remote DirSync requesters as follows:
  1. Start the Microsoft Exchange Administrator program in raw mode: ADMIN /R


  2. Select the DirSync Server object you created under the site Connections object.


  3. On the right hand side, select the remote DirSync requestor you want to reset the sync numbers for.


  4. Select the Raw Properties option from the File menu.


  5. On the bottom of the Remote DirSync Requester Dialog, change List Attributes of Type to ALL.


  6. Set the following attributes to 0: DXA-Conf-Seq, DXA-Imp-Seq, DXA-Req-Seq, and DXA-Svr-Seq.


  7. Stop and start the Microsoft Directory Synchronization Service.


  8. You must now run Listds.exe on the requestor to reset the DirSync numbers.


If Microsoft Exchange is acting as a requestor:
  1. Start the Microsoft Exchange Administrator program in raw mode: ADMIN /R


  2. Select the DirSync Requestor object you created under the site Connections object.


  3. Select the Raw Properties option from the File menu.


  4. Set the following attributes to 0: DXA-Conf-Seq, DXA-Imp-Seq, DXA-Req- Seq, and DXA-Svr-Seq.


  5. Stop and start the Microsoft Directory Synchronization Service.


  6. You must remove and reconfigure the Microsoft Exchange postoffice through the Microsoft Mail Administrator program on the MSMail DirSync server as well.


Additional query words:


Keywords          : kbusage XFOR 
Version           : winnt:4.0,5.0,5.5
Platform          : winnt 
Issue type        : kbhowto 

Last Reviewed: April 3, 1999