FrontPage Articles Available by Fax or E-Mail: Troubleshooting

ID: Q185467

The information in this article applies to:

SUMMARY

This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.


MORE INFORMATION

The "Article Listing" section of this article includes a subset of Knowledge Base articles about troubleshooting Microsoft FrontPage. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

http://support.microsoft.com/support/default.asp

ORDERING ARTICLES BY E-MAIL OR BY FAX

Ordering an Article by E-Mail

To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:
TO: mshelp@microsoft.com
SUBJECT: Q119591
For more information about how to order an article by e-mail, send an e- mail message to the following e-mail address:
mshelp@microsoft.com

Ordering an Article over the Phone and Having It Sent to a Fax Machine

To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

  1. Dial the toll-free FastTips number: 
    (800) 936-4100


  2. When prompted, select the appropriate number for the product you are using (for example, for Microsoft Word, select 2).


  3. When prompted, select the version of the product that you are using.


  4. From the "FastTips Main Menu," select 1 to place a FastTips catalog order.


  5. At the "to order items from your catalog" prompt, select 1.


  6. When prompted with the "at the tone, enter the item ID number followed by the pound key" message, enter the Article ID number from the following list and press # (use the numbers following "Q," but do not include "Q").

    NOTE: You can order up to five items at a time.


  7. When prompted, select the fax option and enter your three-digit area code and seven-digit fax number.


  8. When you're finished ordering, hang up.


If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.

ARTICLE LISTING

ARTICLE ID ARTICLE TITLE

Q184406 FP98: Import Web Wizard Imports More Levels Than Specified
Q183045 FP98: Background Styles Page Not Updated After Publishing Web
Q183042 FP98: Error Trying to Edit Page From Web Browser
Q183040 FP98: Images in Centered Bulleted List Are Left Aligned
Q183039 FP98: Files Remain After Removing Theme From Page

Q183034 FP98: Navigation Bars Don't Show up on Search Results Page
Q183030 FP98: Deleting Web in Root Directory Erases Drive Contents
Q183029 FP98: Auto Thumbnail on the Tools Menu is Unavailable
Q183028 FP98: Animations Are Unavailable When Editing Shared Border
Q182815 FP: Permissions Command is Not Available on the Tools Menu

Q182808 FP98: Auto Thumbnail Has Broken Hyperlink After Publishing Web
Q182805 FP98: Title Tag Repositioned After the Meta Tag When Saving Page
Q182724 FP1: Cannot Open File When Folder Contains Slash "/" Character
Q182692 FP98: Table of Contents Page in Discussion Web Doesn't Update
Q182690 FP98: Access Denied Error When Publishing Your Web

Q182689 FP98: Cannot Change Server Name, Path in Web Publishing Wizard
Q182687 FP: Cannot Access Help After Importing Files from Floppy Disk
Q182685 FP97: 24-bit BMP and TIF Images Saved in GIF Format
Q182675 FP98: Search Does Not Return Any Articles in Discussion Web
Q182674 FP98: Relative Hyperlinks Converted to Absolute Hyperlinks

Q182616 FP: FrontPage Cannot Open a Macintosh Disk-based Web
Q182615 FP98: Some FrontPage Content Scores Low w/ Some Search Engines
Q182611 FP98: Radio Button Validation Removed After Reopening Page
Q182123 FP: No Access to Form Properties by Right-Clicking Form Field
Q181981 FP: Cannot Remove Executable Property of Root Folder

Q181979 FP: Setup Switches Available in FrontPage 97 and 98
Q181746 FP98: Hit Counter Doesn't Work in Subweb on Netscape Servers
Q181662 FP98: Hit Counter Doesn't Advance Past 1 on IIS
Q181654 FP: Hyperlink Font Color Settings not Visible in Browser
Q181653 FP98: Error using Progressive JPEG for Button on Disk-Based Web

Q181227 FP: Invalid Page URL Error Saving Page in FrontPage Editor
Q181205 FP98: HTTP Error 404 Submitting Form w/Save Results Form Handler
Q181136 FP98: Page Banner Blank if it Contains Quotation Mark
Q180828 FP98: Can't Open Shared Border File From FrontPage Explorer
Q180383 FP: Modified By Attribute Displays as a Question Mark

Q180381 FP98: Import Web Wizard Replaces Spaces in Files with %20
Q180380 FP98: Cannot Edit Text over Image After Inserting Image Hotspot
Q180308 FP98: Broken Link Replaces Page Banner w/16-bit Netscape Browser
Q180304 FP1: Can't See Pointer w/9600 Graphics Accelerator, Twin Turbo
Q179940 FP98: Gray Box, Error Using Hover Button with 32-bit Color

Q179730 FP98: "HTTP Error Code 405" Opening or Publishing a Web
Q179627 FP98: Error, Problems Using GIF Image and Hover Button
Q179626 FP98: Prompted to Save Unchanged Clip Art Image from HTML View
Q179625 FP: Using Image Command Inserts Video as Graphic Not Video
Q179624 FP98: Error Browsing Page with Include Page Component

Q179267 FP: No 32-bit TCP/IP Error After Installing Winsock 2.0
Q179266 FP: No Server on Port <Number> at <Server Name>
Q179263 FP98: Import Web Does Not Import Navigational Structure
Q179262 FP: JavaScript Moves from <Head> to <Body> Element
Q179246 FP98: Text Animations on Included Pages Not Functioning

Q179193 FP1: Error Using Extensions Manager Control Panel
Q179188 FP98: [FrontPage Save Results Component] Shows Instead of Form
Q179182 FP98: Publishing Breaks Links to Images That Have Moved
Q179181 FP: Page Margins Not Visible in Browser
Q179064 FP98: Nothing Happens Clicking Hover Button with Hyperlink

Q178483 FP98: Hover Buttons and Banner Ads Show Class Not Found
Q178482 FP98: Channel Definition File Does Not Recognize New File Names
Q178476 FP98: Unable to Create Disk Based Web Below the HD Root
Q178454 FP97: Centered Form Does Not Preview as Centered in Navigator
Q178447 FP98: Page Display Incorrect or Slow in Navigation View

Q178446 FP98: Table on Page with Shared Borders Causes Problems
Q177907 FP98: Script Error Browsing Page that Contains Navigation Bars
Q177481 FP98: Channel Definition Wizard Doesn't Accept Port Numbers
Q177480 FP98: "Specified Location Cannot Be Found" Using Import Wizard
Q177479 FP1: Invalid Hard Disk Name Causes Error Opening, Creating Web

Q177087 FP98: Unable to Insert Text Overlays On Animated GIFs
Q177080 FP98: Banner Ad Manager Does not Preview Correctly
Q176927 FP98: Newest to Oldest Order Doesn't Work in Discussion Web
Q176900 FP98: Hover Button and Banner Ad Manager Preview as a Gray Box
Q176659 FP97: Applet Properties Not Auto Saved in FrontPage Editor

Q176374 FP: Broken Hyperlink After Creating Corporate Presence Web
Q176368 FP98: Not All Office Clipart Visible in FrontPage Editor
Q176367 FP1: IMS TwinTurbo Acceleration May Cause Display Problems
Q176366 FP1: Could Not Make Connection Error Starting FP for Macintosh
Q176359 FP: Video Controls Do Not Appear in the Browser

Q175790 FP98: Navigation Bars Do Not Appear on the Home Page
Q175765 FP98: Wrong Characters Displayed After Changing HTML Encoding
Q175727 FP98: Page Banner/Navigation Bar Don't Display on Published Page
Q175721 FP98: Page Transition Not Available on Frames Page
Q175718 FP1: Macintosh FP TCP/IP Test Reports 127.0.0.1 as IP Address

Q175711 FP98: Can't See Links in Shared Border Files in Hyperlinks View
Q175456 FP97: "Found an Error in Spelling Files" Error
Q175285 FP98: Page Banner Remains After Undoing Drag and Drop
Q175210 FP: Search Finds No Documents if Title Length > 254 Characters
Q175174 FP: Hyperlink Not Updated in HTML Source if Linked Page Renamed

Q175171 FP98: JavaScript Error if Animation Applied Only to Image
Q174429 FP98: Refresh Does Not Update Shared Borders w/ Multiple Users
Q174428 FP98: Publishing CDF File to Server Breaks Link to Home Page
Q174427 FP98: Form Name Overwritten if Field Validation is Specified
Q174425 FP98: No Icon for Script, Formatting, or Inserted HTML

Q174423 FP98: Duplicate Files Listed in Create Hyperlink Dialog Box
Q174181 FP98: Navigation Bar Doesn't Show Top-Level Pages
Q174013 FP98: Table Properties Not Available After Erasing Table Lines
Q173928 FP98: Changing Page Title Won't Change Title in Navigation View
Q173437 FP98: Some FrontPage Components Do Not Work on Disk-Based Webs

Q173419 FP98: Preview Tab Not Available in FrontPage Editor Window

Additional query words: 97 


Keywords          : kbtshoot kbdta 
Version           : MACINTOSH:1.0; WINDOWS:
Platform          : MACINTOSH WINDOWS 
Issue type        : kbinfo

Last Reviewed: July 21, 1999