FP98: "HTTP Code 500" Creating Web, Browsing Page w/Image, WebBot

ID: Q194545


The information in this article applies to:


SYMPTOMS

In Microsoft FrontPage, you may receive the following error message:

Server Error This server has encountered an internal error which prevents it from fulfilling your request. The most likely cause is a misconfiguration. Please ask the administrator to look for messages in the server's error log.
This error message occurs in one of the following circumstances:


CAUSE

This problem may occur for one of the following reasons:


RESOLUTION

To work around this problem, use the method appropriate for your situation.

Method 1: Check Error Logs and Memory

Check the error logs for any out of memory errors and then verify the amount of physical and virtual memory installed on your computer.

If you are using the FrontPage Personal Web Server, the error logs will be located in the \FrontPage Webs\Server\Logs folder.

If you are using Microsoft Personal Web Server, the error logs will be located in the \Windows folder.

You should have 16 megabytes (MB) of RAM in order to run the FrontPage Personal Web Server or Microsoft Personal Web Server. You should also set a permanent swap file that is at least 20 MB in size.

Method 2: Check Configuration Settings

If you have changed the default content folder for the FrontPage Personal Web Server, check the following: If you have changed the default content folder for the Microsoft Personal Web Server, check the following:

Method 3: Check the Shtml.exe or Shtml.dll File and File Size

If you have not changed the default content folder, check the following: NOTE: You can use these same methods to troubleshoot this type of error on other Web servers. Check your Web server's documentation for the proper location of server-generated error logs and the proper method for changing DocumentRoot and marking directories as executable.

Method 4: Check Whether the Server is Running

Verify that the server is running. If it is not running, start it. Confirm it is started by browsing to the URL for the HTTP server.

Method 5: Verify the Server Extensions Are Installed

Verify that the server extensions have been installed on the server. To do this, start the FrontPage Server Administrator and click Check. Confirm that the server information is correct.

Method 6: Install the FrontPage Server Extensions

Install the FrontPage Server Extensions. You can download the FrontPage 98 Server Extensions from the following Microsoft World Wide Web site:
http://www.microsoft.com/frontpage/wpp/exts.htm
NOTE: Because the Microsoft Web site is constantly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address:
http://www.microsoft.com
For information about the differences between the Microsoft Personal Web Server and the FrontPage Personal Web Server, please see the following article in the Microsoft Knowledge Base:
Q194355 FP98: Why Are There Two Versions of the Personal Web Server

Additional query words: front page explorer editor vermeer code


Keywords          : fpexp 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: July 28, 1999