DOCUMENT:Q140935 13-MAR-1999 [exchange] TITLE :XFOR: IMC: Empty or Partial Messages Received PRODUCT :Microsoft Exchange PROD/VER:4.0 5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If an incoming SMTP message contains a period (.) at the beginning of a new line (crlf), the message may be missing all or parts of the message body. CAUSE ===== The Microsoft Exchange Internet Mail Connector (IMC) interprets the period at the beginning of a new line as the data-end sequence. It looks for the final crlf and does not retain any other characters on that line. MORE INFORMATION ================ The SMTP specification (RFC 821) defines the end of a message by a crlf.crlf sequence. If a message contains a period at the beginning of a new line, the RFC 821, section 4.5.2 number 1, requires an additional period to be added by the sending host. It also requires the receiving host to keep looking for more characters on the line, even if the double period is not there, (Section 4.5.2, number 2). STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K The IMC will now correctly look for and retain other characters on the same line, and not assume the message ends. Additional query words: 4.00 ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : 4.0 5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.