FP98: Multiple Errors Trying to Access Web Sites

ID: Q193964

The information in this article applies to:

Microsoft FrontPage 98 for Windows

SYMPTOMS

When you try to access an existing Web site, you may receive the following error messages:

Unable to open http://<servername>/<page>. The site reports that the item you requested could not be found.

404 Not Found.
The requested URL /page was not found on the server.

CAUSE

This error message occurs because FrontPage cannot find the page. This problem occurs when any of the following situations are true:

You typed the address incorrectly.

The proxy server setting in FrontPage Explorer is invalid.

You are trying to follow a link created by the following WebBot components:
```
      Confirmation Field
      Discussion Form Handler
      Registration Form Handler
      Save Results Form Handler
      Search Form
      Hit Counter 
```
These are browse-time components, which require the server extensions to be installed in order to work. The links are valid, but the browser is unable to find the corresponding page until the server extensions are installed.

The Web folder was deleted.

The Web content was moved.

-or-

The server configuration file was moved.

RESOLUTION

To work around this problem, use the appropriate method for your situation.

Method 1: If You Typed the Address Incorrectly

Ensure that you typed the Uniform Resource Locator (URL) correctly. If it is incorrect, retype the URL correctly and try again.

Method 2: If the Proxy Server Is Invalid

FrontPage Explorer allows you to specify a proxy server. To verify that the server is correct, follow these steps:

On the Tools menu, click Options, and then click the Proxies tab.

If the Proxy address is correct, confirm that the proxy is functioning properly.

Method 3: If You Are Using Browse-time FrontPage or WebBot Components

The browse-time FrontPage components require the FrontPage Server Extensions to function. If the FrontPage Server Extensions are not installed on the Web server, the Web server administrator must run the FrontPage Server Administrator and install the appropriate server extensions to the Web server that you are using.

Method 4: If the Web Folder Was Deleted

If you deleted the folder that contains all of your Web pages, FrontPage still maintains pointers to that information in another file. For information about how to completely remove all references to the deleted Web, please see the following article in the Microsoft Knowledge Base:

Q193970 FP: HTTP Error 404 Opening Deleted Web

Method 5: If the Web Content Was Moved

If you moved your content from its original location, move it to its original location, start the Server Administrator, uninstall the server extensions, and then move the content where you want it and reinstall the FrontPage Server Extensions.

Method 6: If the Server Configuration File Was Moved

Check the path to your current server configuration file. To do this, use the FrontPage Server Administrator or look in the Frontpg.ini file (this file should be located in the Windows directory).

For the FrontPage Personal Web Server, the path to the FrontPage Server Extensions configuration file should be as follows:


   FrontPage Webs\Server\conf\httpd.cnf

If this path does not point to a valid file, put the files back into place. If you want to move the server configuration file, follow these steps:

Uninstall the FrontPage Server Extensions.

Move the configuration file.

Re-install the server extensions.

If you are using the Microsoft Personal Web Server, which is shipped with the FrontPage 98, it is essential that the /WebShare and /WebSvr directories are in the location referred to by the Directories tab of the WWW Administrator. For more information about configuring the Microsoft Personal Web Server, please see the following article in the Microsoft Knowledge Base:

Q158721 How to Configure and Administer Personal Web Server

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: front page explorer editor personal Web server vermeer http code error mspws 98


Keywords          : fppws 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: July 27, 1999