OFF2000: "MT Extra font" Error Inserting or Activating Equation Editor Object

ID: Q228625


The information in this article applies to:


SYMPTOMS

When you insert or activate a Microsoft Equation Editor object in your document, you may get the following alert:

Equation Editor's MT Extra font is not available. Some characters will not display or print.
Re-install Equation Editor to properly install its fonts.


CAUSE

You may receive this alert if you set the Equation Editor feature in the Microsoft Office 2000: Selecting Features dialog box to Run all from Network or Run from Network.

If you set either the Microsoft Office or the Office Tools feature to Run all from Network, then the Equation Editor feature will be set to Run from Network.


WORKAROUND

If you receive the this alert, click OK. Equation Editor will work as expected despite the error.

You will only receive the this alert once during each session of the Office program you are using. If you quit, restart the Office program, and then insert or activate an Equation Editor object, you will again receive the this alert.

To prevent the error from ever occurring, follow these steps:

  1. Click Start, point to Settings, and click Control Panel.


  2. Double-click the Add/Remove Programs icon.


  3. Double-click the Office 2000 entry in the list of installed programs.


  4. Click Add or Remove Features in the Microsoft Office 2000: Maintenance Mode dialog box.


  5. Click the plus (+) sign next to the Office Tools feature.


  6. Change the installation state of the Equation Editor feature to Run from My Computer.


  7. Click Update Now.


  8. Click OK to the alert advising you that Setup has completed successfully.


You will now be able to insert or activate an Equation Editor object without receiving the above error.

Additional query words: OFF2000


Keywords          : 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbbug 

Last Reviewed: June 4, 1999