OFF2000: Cannot View Preview Picture on File Created on Macintosh

ID: Q205423

The information in this article applies to:

Microsoft Office 2000
Microsoft Excel 2000
Microsoft PowerPoint 2000
Microsoft Word 2000

SYMPTOMS

When you click Preview on the Views button in the Open dialog box, you may receive the following message:

Preview not available.

The preview picture that has been saved with the file is not displayed.

CAUSE

This problem occurs when one of the following conditions is true:

You used a Microsoft Office 98 Macintosh Edition program to create your file.

-or-

You used a Microsoft Office 4.2.x for the Macintosh program to create your file.

WORKAROUND

To work around the problem, open and resave the file in the appropriate Microsoft Office 2000 program. A preview picture that is viewable in an Office 2000 program will be saved in the file.

Additional query words: XL2000 thumbnail OFF2000


Keywords          : kbdta xlloadsave 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: June 1, 1999