OFF2000: Clip Gallery Not Available After Installing Publisher 2000 Deluxe

ID: Q218689

The information in this article applies to:

SYMPTOMS

When you insert clipart into Microsoft Publisher, you may recieve the following message:

The feature you are trying to use is on a CD-ROM or other removable disk that is not available.

Insert the 'Microsoft Publisher 2000 Deluxe Disc 2' disk, and click OK.
If you click Cancel, you recieve the following error message:
Clip Art Not Available.

The Clip Gallery is not installed. Please run Setup again to install the Clip Gallery. For more information on running Setup, press F1.
If you attempt to insert clipart in Microsoft Word, you will recieve the following error message:
Microsoft Word can't display clip art. This feature is not currently installed. Would you like to install it now?
You will recieve similar error messages in Microsoft PowerPoint and Microsoft Excel. Until you insert the Microsoft Publisher 2000 Deluxe Disc 2, Clip Gallery will not function properly.


CAUSE

This behavior occurs when Microsoft Publisher 2000 Deluxe Disc 2 is installed, and the application is set to run entirely from the CD-ROM. The settings for a file called Cagcat50.mmc are changed to point to the CD-ROM drive. Clip Gallery will not start unless it can access this file.


WORKAROUND

To repair the Microsoft Publisher 2000 Deluxe Disc 1 installation, follow these steps:

  1. On the Windows Start menu, point to Settings, then click Control Panel.


  2. Double-click Add/Remove programs.


  3. Click Microsoft Publisher 2000 Deluxe Disc 1 in the Add/Remove list. Then, click Add/Remove.


  4. Click Repair Office.


  5. Click Repair Errors in my Office Installation, then click Finish.



STATUS

Microsoft has confirmed this to be a problem in Microsoft Publisher 2000 Deluxe Disc 2.

Additional query words: PUB2K PUB2000 PUB 2000 PUB9 9.0 


Keywords          : kbdta kbclip 
Version           : :2000; WINDOWS:
Platform          : WINDOWS 
Issue type        : kbbug kbprb

Last Reviewed: May 13, 1999