OFF2000: "Could Not Find Package" Error Running Setup from an Administrative Installation Point

• Microsoft Office 2000

SYMPTOMS

When you run Microsoft Office 2000 Setup, you receive the following error message:

Could not find a package to install on the installation media.

CAUSE

This problem occurs when the following conditions are true:

• You run Setup from an administrative installation point.
  
  -and-
  
  
• You perform the Office 2000 administrative installation to a server location that contains an administrative installation of an earlier version of Office.

RESOLUTION

To resolve this problem, perform the Office 2000 administrative installation into an empty folder.

If you want to retain the administrative installation of your earlier Office product, move the files in the administrative folder into another location, and reperform the administrative installation to install the earlier Office product back into the same folder.

MORE INFORMATION

For more information about creating an administrative installation point for Office 2000, please see the following page on the Microsoft World Wide Web site:

http://www.microsoft.com/office/ork/2000/two/30t2_1.htm

Additional query words: OFF2000

Keywords          : 
Version           : WINDOWS:2000
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: May 13, 1999