DOCUMENT:Q176710  15-MAR-1999  [exchange]
TITLE   :XFOR: Japanese Characters in Subject Line Are Corrupted
PRODUCT :Microsoft Exchange
PROD/VER:5.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Exchange Server, version 5.0 
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SYMPTOMS
========

When a Microsoft Mail for PC Networks, Japanese version, user sends a message
with Japanese characters in the subject to a POP3 email client via the English
version of the Microsoft Exchange Microsoft Mail Connector and Microsoft
Exchange Internet Mail Service (IMS), the Japanese characters in the subject
line are corrupted and show up as question marks (?). This will occur even if
the Japanese code page and NLS are installed on the English Exchange Server.
Please note, if the Japanese version of Exchange Server is used, this does not
happen.

CAUSE
=====

The code page property is not added during the conversion of the message at in
Exchange Server's Microsoft Mail Connector.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server,
version 5.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.0. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

   S E R V P A C K

Additional query words: JPN, DBCS
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Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbZNotKeyword2
Version           : 5.0
Issue type        : kbbug
Solution Type     : kbfix

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