DOCUMENT:Q156963 15-JAN-2000 [exchange] TITLE :XFOR: Korean Characters Are Corrupted by the MS Mail Connector PRODUCT :Microsoft Exchange PROD/VER:MS-DOS:4.0,5.0; WINDOWS:4.0,5.0; winnt:4.0; :4.0,5.0 OPER/SYS: KEYWORDS:kbinterop kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 - Microsoft Exchange MS-DOS client, versions 4.0, 5.0 - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 - Microsoft Exchange for Windows 95, versions 4.0, 5.0 - Microsoft Exchange Macintosh client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use an English Microsoft Mail client running on Korean Windows 3.1 to send a message containing Korean characters to another English Microsoft Mail client on Korean Windows 3.1, the Korean characters can be viewed correctly by the recipient. However, when the message is sent to or from a Korean Microsoft Exchange client running on Korean Windows NT 3.51, the Korean characters are corrupted. This occurs when the Microsoft Exchange MS Mail Connector is used to connect English Microsoft Mail to Microsoft Exchange Server. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base: " SERVPACK" (without the quotation marks) Additional query words: DBCS KOR ====================================================================== Keywords : kbinterop kbusage Technology : kbHWMAC kbOSMAC kbZNotKeyword8 kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword2 kbZNotKeyword3 kbExchange400DOS kbExchange500DOS kbExchange500Mac kbExchange400Mac kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95 Version : MS-DOS:4.0,5.0; WINDOWS:4.0,5.0; winnt:4.0; :4.0,5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.