DOCUMENT:Q181512 22-AUG-2001 [exchange] TITLE :XFOR: Lsccmmex.exe Access Violates When Processing Delivery Repo PRODUCT :Microsoft Exchange PROD/VER::3.2,4.0,5.0,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 - LinkAge Message Exchange, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== The Lsccmmex.exe process causes an access violation when processing delivery reports from Exchange Server to cc:Mail. If the Linkage and Windows NT symbols are loaded correctly then the call stack will look like the following: > kb FramePtr RetAddr Param1 Param2 Param3 Function Name 0012f2d4 004032d9 0012f334 0025d370 00000010 LSMEXCCM!CCMMessageItem::wrapAndPut+0x96 0012f338 00402c6c 00d42520 0012fa84 0012f3b0 LSMEXCCM!writeMessageBody+0x28b({...}, {...}) 0012fa98 0040384e 00d7cf30 00d42520 0012feb8 LSMEXCCM!transformMessage+0xeb 0012fbec 004029b2 00d7cf30 00d42520 00000000 LSMEXCCM!transformDRBody+0x2f7 0012fe2c 00402456 00d7cf30 0012feac 0012feb8 LSMEXCCM!transformMEXtoCCM+0x3d4 0012fec0 00246d02 008b7e90 0012ff44 0455e5d7 LSMEXCCM!checkForNewMail+0x436 00000050 00000000 00000000 00000000 00000000 0x00246d02 CAUSE ===== The Lsccmmex.exe process is responsible for transforming a mail item from Exchange format to cc:Mail format. A temporary file is created to hold the report while Lsccmmex.exe processes it. If the process fails to open the file, an incorrect parameter is passed, which causes the access violation. STATUS ====== Microsoft has confirmed this to be a problem in Linkage Message Exchange version 3.2. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. Additional query words: ccmail linkage lsmexccm ====================================================================== Keywords : Technology : kbZNotKeyword6 kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 kbLinkAgeSearch kbLinkAge320 Version : :3.2,4.0,5.0,5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.