OFF97: Cannot View Preview Picture on File Created on Macintosh

ID: Q189124

The information in this article applies to:

SYMPTOMS

When you click Preview in the Open dialog box, you may receive the following message:

Preview not available.

The preview picture that has been saved with the file is not displayed.

This problem occurs when one of the following conditions is true:

You used a Microsoft Office 98 Macintosh Edition program to create your file.

-or-

You used a Microsoft Office 4.2.x for the Macintosh program to create your file.

To work around the problem, open and resave the file. A preview picture that is viewable in an Office 97 program will be saved in the file.

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OFF97 XL97 WD97 PP97 thumbnail


Keywords          : kbdta xlloadsave xlui 
Version           : WINDOWS:97
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: June 18, 1999