DOCUMENT:Q166516 07-MAY-1999 [exchange] TITLE :XFOR: Message Body Missing or Truncated While Downloading Msg PRODUCT :Microsoft Exchange PROD/VER:5.0 OPER/SYS: KEYWORDS:kberrmsg kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you download messages from Microsoft Exchange Server version 5.0 using POP3, the message body may be truncated or missing. The message stops downloading and the POP3 client is unable to download any additional mail. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ The following feature is planned for Microsoft Exchange Server 5.0 Service Pack 1. When you download messages from Microsoft Exchange Server version 5.0 using POP3, and the message body is truncated or missing, an Event ID 12003 is generated on the server. The Event ID may look similar to the following: Event ID 12003 Source: MSExchange Pop3 Category: Content Engine Description: Error 0-82000201 occured while processing message with subject 'xxxxxxx' from 'UserX'. The original sender must resend the body content in a new message. ====================================================================== Keywords : kberrmsg kbusage Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2 Version : 5.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.