DOCUMENT:Q166654 24-AUG-2001 [exchange] TITLE :XFOR: Message Loop Across Two Mail Systems PRODUCT :Microsoft Exchange PROD/VER::4.0,5.0,5.5 OPER/SYS: KEYWORDS:kbtshoot kbusage exc4 exc5 exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 - Microsoft Exchange 2000 Server ------------------------------------------------------------------------------- SYMPTOMS ======== A Microsoft Exchange Server distribution list (DL) may contain recipients that exist on both sides of a connector (for example, on a TAO host and in Exchange Server). If dirsync is enabled and propagation of DLs is allowed, the Exchange Server DL shows up in the foreign mail system, usually as an individual recipient within the foreign mail system. If a user on the foreign mail system sends a message to that DL, the DL traverses the connector and be fanned out at the DL's creation point (in this case Exchange Server). Once DL expansion is completed, Exchange Server attempts to send to all recipients. If one or more of these recipients reside on the foreign mail system, then when Exchange Server attempts to send to these recipients, the connector recognizes that the correlation ID of this message is the same as that of the original message (original DL). The connector detects this as a looping message and a corresponding log entry is written. This is because each message that traverses the connector has a unique correlation ID. During message conversion this ID is extracted and appended to the correlation table. If two instances of a message traverse the connector with the same correlation ID, the connector attributes this to a looping message. RESOLUTION ========== To resolve this problem: - In order to modify the default behavior of message-looping detection, add the following parameter to the [LME] section of the Linkage.ini or Exchconn.ini files: DISABLETRACECHECKEX = YES CAUTION: Use this modification with caution. This parameter also disables all messages-looping protection that Exchange Development Kit (EDK) connectors provide as an important feature. The Disabletracecheckex parameter is valid for all EDK connectors, which includes the following: - Microsoft Exchange Connector for Lotus Notes - Microsoft Exchange Connector for GroupWise - Microsoft Exchange Connector for IBM OfficeVision/VM (Exchange 5.5 ONLY) - Microsoft Exchnage Connector for SNADS (Exchange 5.5 ONLY) STATUS ====== This behavior is by design. Additional query words: ====================================================================== Keywords : kbtshoot kbusage exc4 exc5 exc55 Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : :4.0,5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.