OL97: Contacts Phone Number Appears Improperly Formatted

ID: Q189905

The information in this article applies to:

• Microsoft Outlook 97

SYMPTOMS

When creating seven-digit phone number entries in a Microsoft Outlook Contact form, you notice that the area code is not automatically added on some entries.

CAUSE

You have inadvertently entered a seven-digit phone number which begins with the number 1.

RESOLUTION

Check the seven-digit phone number and reenter it without the 1.

MORE INFORMATION

By agreement among telephony providers, the number 1 is reserved to signify long distance or other special access. This convention is observed internationally.

Keywords          : GnlCont GnlDe 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: July 23, 1998