DOCUMENT:Q174722 13-FEB-1999 [exchange] TITLE :XFOR: Message Reprocessed Due to Error 80040C15-F0000000 PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When an Exchange Server computer receives a message with a recognized character set, it reprocesses the message to Message.txt. The following warning is written to the event log: Event ID: 12035 Source: MSEchangeNNTP Type: Warning Category: Content Engine Message with subject subject text from name had to be reprocessed due to error 80040C15-F0000000. CAUSE ===== It is not possible to assume a default character set (for example, US- ASCII), because if the message truly contains some characters that do not map to the chosen default character set, then the message is corrupted. The character sets here are "x-mac-roman" and "Macintosh." WORKAROUND ========== To work around this problem, create an alias in the MIME database to map the unknown character sets to a known character set. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. Additional query words: Character set ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.