OL97: Imported Schedule+ Appointments Appear on Wrong Date

ID: Q187480

The information in this article applies to:

- Microsoft Outlook 97, versions 8.02, 8.03

SYMPTOMS

When you import a Microsoft Schedule+ calendar with recurring appointments into Microsoft Outlook 97, the imported appointments fall on the correct days of the week, but may not be scheduled on the correct dates.

CAUSE

An error occurred in the calculation of the recurrence pattern.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to computers experiencing this specific problem. To resolve this problem immediately, contact Microsoft Technical Support to obtain the fix. If you are not severely impacted by this specific problem, Microsoft recommends that you wait for the next release of Microsoft Outlook.

This file has the following file attributes:

 Date        Time         File version         Size          File name
 ---------------------------------------------------------------------

 08/28/98    03:21 P.M.     8.04, build 5528     4,717,840     Outllib.dll

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 97.

MORE INFORMATION

For a complete list of Microsoft Technical Support phone numbers and information on support costs, please go to the following address on the World Wide Web:

   http://support.microsoft.com/support/supportnet/default.asp

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q154871
   TITLE:      Determining If Your Product Is Eligible for No-Charge
               Technical Support

Additional query words: 97

Keywords          : GnlCal 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: September 26, 1998