OL97: Newly Exported .PST File Locked By Another Process

ID: Q172535

The information in this article applies to:

• Microsoft Outlook 97

SYMPTOMS

After you export data from Outlook to a personal folder file (.PST), if you immediately try to move, copy, rename, or send the newly exported .PST file, you may receive the following message:

   The process cannot access the file because another process has
   locked a portion of the file.

CAUSE

Outlook is maintaining a process in the background and must be shut down to release the file.

RESOLUTION

Before attempting to move, copy, rename, or send a newly exported .PST file, you must first close any open Outlook items such as mail messages, contact forms, or appointments and quit Outlook.

Additional query words:

Keywords          : GnlFilem 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: February 12, 1999