OL98: ErrMsg: Your Changes Could Not Be Saved

ID: Q178765

The information in this article applies to:

Microsoft Outlook 97
Microsoft Windows NT

SYMPTOMS

If you open an Microsoft Excel workbook from within Microsoft Outlook 97, make changes and save the workbook, you may get the following error:

   Your changes could not be saved to '<filename.xls>', but were saved to
   a temporary document named '<xxxxxxxx>'. Close the existing document,
   then open the temporary document and save it under a new name.

If you open a Microsoft Word document in Outlook, make changes, and save the workbook, you may get the following error:

   Word cannot complete the save due to a file permission error (<path and
   filename.doc>)

RESOLUTION

Rename the temp file using Windows NT Explorer.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 97 and Microsoft Windows NT 4.0, Service Packs 3 and 4.

MORE INFORMATION

After the error message displays, you can apply the following steps, as indicated in the error message.

Rename the Temp File in Windows NT Explorer

1. Click the Start button, point to Programs, and then click Windows NT

   Explorer.

2. Double-click the My Documents folder.

3. Right-click the temp file and click Rename on the shortcut menu.

4. Type the correct file name with the proper file extension, .xls for

   Excel files and .doc for Word documents. Press ENTER.

5. Close Windows NT Explorer.

Keywords          : kberrmsg kbdta GnlFilem 
Version           : WINDOWS:97; winnt:
Platform          : WINDOWS winnt
Issue type        : kbbug

Last Reviewed: May 25, 1999