DOCUMENT:Q146556 16-MAR-1999 [exchange] TITLE :XFOR: Method Used by IMS to Obtain IP Address PRODUCT :Microsoft Exchange PROD/VER:winnt:5.0 OPER/SYS: KEYWORDS:kbnetwork kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.0 ------------------------------------------------------------------------------- SUMMARY ======= This article discusses the method that the Internet Mail Service uses to obtain the IP address of the recipient's server when the Internet Mail Service is configured to deliver messages using DNS. MORE INFORMATION ================ When the Internet Mail Service is configured to deliver messages using DNS, it uses the following method to obtain the IP address of the recipient's server: 1. The Internet Mail Service queries the appropriate DNS server for mail exchanger (MX) records. 2. If the Internet Mail Service is unable to obtain the IP address by querying the DNS server, it requests the following information from the Windows NT server: - Address (A) records - Alias (CNAME) records - WINS servers - LMHOSTS file For information about problems that can arise when you attempt to establish TCP/IP connections using DNS, please see the following articles in the Microsoft Knowledge Base: Q163391 Troubleshooting Problems Communicating on the Internet Q169790 How to Troubleshoot Basic TCP/IP Problems in Windows NT 4.0 Additional query words: internet mail connector imc resolution ====================================================================== Keywords : kbnetwork kbusage Technology : kbExchangeSearch kbExchange500 kbZNotKeyword2 Version : winnt:5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.