DOCUMENT:Q175588 12-MAR-1999 [exchange] TITLE :XFOR: Microsoft Exchange DX Returns Event ID 220 or 221 PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When starting the Microsoft Exchange Directory Synchronization Service (DXA), you may receive the following events in the Exchange Server Application Log: Event ID: 220 Source: MSExchangeDX Description: Multiple dirsync messages to and from have been lost or delayed. Event ID: 221 Source: MSExchangeDX Description: An Import Reply (full export) will be done to on the next reply. CAUSE ===== The above errors can occur when there are corrupted messages located on the DXA queue in the Message Transfer Agent (MTA). WORKAROUND ========== To remove corrupted DXA messages from the Exchange MTA, follow the steps outlined in the Microsoft Knowledge Base article, Q164506, "XFOR: How to Remove a Corrupted DXA Message from Exchange MTA." ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : WINDOWS:4.0,5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.