OL98: (CW) Additional Signature Inserted with Reply or Forward

ID: Q191675


The information in this article applies to:

NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu, click About Microsoft Outlook. In About Microsoft Outlook, you should see "Corporate" if you have the Corporate Workgroup installation.

SYMPTOMS

When you forward or reply to an e-mail message, Microsoft Outlook 98 inserts an additional signature.


CAUSE

Outlook inserts an additional signature if all of the following conditions are true:


RESOLUTION

To work around this problem, use any of the following methods.

Method 1

  1. On the Tools menu, click Options.


  2. Click the Mail Format tab.


  3. Under Signature, click to select the "Don't use when replying or forwarding" check box.


Method 2

In the open message, click Send Options on the File menu, and make your selections.

Method 3

If you use the Send Options to delay the delivery of messages, you may want to use this alternative method:
  1. In the open message, click Options on the View menu.


  2. Under Delivery Options, click to select the "Do not deliver before" check box, and type or select a day and time in the list.


  3. Click Close, and send your message.



STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 98.

Additional query words: 98 autosignature autosig


Keywords          : kbdta MsgRply 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbbug 

Last Reviewed: August 3, 1999