OL98: (CW) Error Adding Lotus cc:Mail to Profile on Windows NT

ID: Q182454

The information in this article applies to:
NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.

SYMPTOMS

If you use Microsoft Outlook on Microsoft Windows NT and try to add the cc:Mail service to a profile, you may receive the following error message:

VIM32.DLL could not be found and is required to access the cc:Mail post office when using NT. This DLL can be obtained from Lotus at:
http://www.support.lotus.com


CAUSE

You are missing the required Lotus 32-bit VIM (vendor-independent messaging) files. Microsoft does not provide these files. If you use Windows NT and have not previously installed a 32-bit version of Lotus cc:Mail, these files are not present in your \WINNT\SYSTEM32 directory.


MORE INFORMATION

For additional information contact your system administrator or visit Transend's web site at:

http://www.transend.com
or send e-mail to:
support@transend.com
Follow the instructions in the error message to download and install the 32- bit VIM files to your \WINNT\SYSTEM32 directory. Unzip Vdlw32.zip and copy these files to your \WINNT\SYSTEM32 directory. You can then add the cc:Mail service to your profile.


REFERENCES

cc:Mail is manufactured by Lotus Development Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

For more information about installing the Lotus cc:Mail service, double- click to open the file Valupk8.hlp in the Microsoft Office 97 ValuPack. Under the topic "What do you want to know about?" click "Lotus cc:Mail information service."

Additional query words: 


Keywords          : kb3rdparty CfgCCMail 
Version           : WINDOWS:; winnt:4.0
Platform          : WINDOWS winnt 
Issue type        : kbprb

Last Reviewed: August 8, 1999