DOCUMENT:Q164849 19-DEC-1999 [exchange] TITLE :XFOR: Migration Error Event ID 145 PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0,5.5 OPER/SYS: KEYWORDS:kberrmsg kbnetwork kbother kbtool kbusage exc4 exc5 exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Migration wizard (Mailmig.exe) to migrate users from either Microsoft Mail or cc:Mail to Microsoft Exchange Server the following error message may appear: The address book is unavailable. Check that the Microsoft Exchange Server is still available. When you checking the Application event log, you may find the following event as well: Event ID: 145 Source: MSExchangeMig Description: Error Configuring the profile for Account: Microsoft System Attendant. CAUSE ===== During the migration process, it is necessary for the System Attendant to log on as the users being migrated in order to perform certain tasks such as moving messages or personal address book entries and so on. In order to log on, the System Attendant must create a temporary profile and configure that profile. To create a profile, the migration wizard makes some calls into the Emsui(32).dll, which by default resides in the %Systemroot%\System(32) directory. If the user running the migration wizard does not have access to Emsui(32).dll or access to the directory it resides in, the aforementioned events may be encountered. RESOLUTION ========== To resolve this problem, grant the user running the migration wizard access to Emsui(32).dll: - Give the user access to the directory where Emsui(32).dll resides. -OR- - Copy Emsui(32).dll to the directory where Mailmig.exe is (by default, this is in the Exchsrvr\Bin directory) Additional query words: ====================================================================== Keywords : kberrmsg kbnetwork kbother kbtool kbusage exc4 exc5 exc55 Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.