OL98: (CW) Reasons Outlook May Access the Floppy Drive

ID: Q179865

The information in this article applies to:
NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.

SUMMARY

This article describes some of the reasons Microsoft Outlook may appear to unnecessarily access the floppy disk drive.


MORE INFORMATION

There are several reasons Outlook may try to access the floppy disk drive:

Outlook May Need to Access a Personal Folder on the Drive

To check the location of your personal folders, follow these steps:
  1. On the Tools Menu, click Services.


  2. Click to select Personal Folders, and then click Properties.


  3. Verify the path to the personal folder.


  4. Repeat steps 1-3 for each personal folder.


Personal folders can have different names. For example, "my archive" or even a blank name that uses a space character are valid file names. To be certain you are checking the path of every personal folder in your messaging profile, look at the Properties for each personal folder listed on the Services Tab.

Outlook May Attempt to Archive Information to the Drive

To check the location of the archive folder, follow these steps:
  1. On the Tools Menu, click Options.


  2. Click the Other tab and then click AutoArchive.


  3. Check the path to the Default Archive File.


Reminders May Need to Access a Sound File on the Drive

To check the location of the sound file, follow these steps:

  1. On the Tools Menu, click Options.


  2. Click the Other tab and then click Advanced Options and click Reminder Options.


  3. Check the path for Play Reminder Sound.


WordMail May Need a Template

To check the location of the template, follow these steps:
  1. On the Tools Menu, click Options.


  2. Click the Mail Format tab.


  3. In the Message Format section, if Microsoft Word appears in the "Send in this message format" list, then in the WordMail Templates section click Template Picker to see the location of the template. If you are using a template that is not one of the defaults, the full path of the file is displayed in the "Use this Template by default" list.


Additional query words: 


Keywords          : 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbinfo

Last Reviewed: August 2, 1999