OL98: (IMO) Err Msg : "Internet Mail Not Registered"

ID: Q191423

The information in this article applies to:

SYMPTOMS

You are using Microsoft Outlook 98 as your mail client. When you attempt to send and receive mail, you receive the following error message:

Internet Mail is not Registered Properly. Please Reinstall and try again.
Additionally, details from the Account status dialog may list error code, 0x80040154


CAUSE

This error message may occur when either of the following are true:


RESOLUTION

Verify that you have Inetcomm.dll, version 4.72.3155.0, if you use Windows 98 or Windows NT 4.0. If you use Windows 95, the correct version is 4.72.2106.4. If you have any other version, rename it and reinstall Internet Explorer 4.01.

The steps in this article only apply to Internet Explorer 4.01.

NOTE: If you installed Outlook from a CD, you can extract the file from the Mailnews.cab file, located in the \En\Ol98 folder.

Additionally, you can extract the file from the Mailnews.cab file located on the Internet Explorer CD.

For information on extracting files from a .cab file, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q129605
TITLE : How to Extract Original Compressed Windows Files
To verify the version of Inetcomm.dll:

  1. Quit all programs, click Start, point to Find, and click Files or Folders.


  2. In the Named box, type "Inetcomm.dll"(without quotation marks). Click to select the C drive in Look In, click Include Subfolders, and click Find Now.


  3. Right-click the filename in the results pane, click Properties, and click the Version tab. The file version is near the top of this tab. Make a note of the version number and click Cancel.


  4. If you do not have the correct version, right-click the file name in the results pane, and click Rename.


  5. Click the insertion point at the end of the filename, backspace over "dll," type "old" (without quotation marks), and press ENTER.


  6. Close Find Files, and reinstall Internet Explorer.


Choose one of the following methods to register Outlmime.dll.

Method 1: Windows 98

  1. Click Start, point to Settings, and click Control Panel.


  2. Double-click Add/Remove Programs.


  3. On the Windows Setup tab, click to uncheck Microsoft Outlook Express and click OK to uninstall it.


  4. After Outlook Express is uninstalled, repeat steps 1 through 3 to reinstall it.


Method 2: Windows 95/98

These steps assume that you installed Outlook in the Microsoft Office 97 default installation path.

To resolve this error message, follow these steps:

  1. Quit Outlook and any other programs that are currently running. Click the Start button, point to Programs and click MS-DOS Prompt.


  2. In the MS-DOS Prompt window, type (include quotation marks):
    cd "\program files\microsoft office\office"
    and press ENTER.


  3. In the MS-DOS Prompt window, type:
    c:\windows\system\regsvr32 outlmime.dll
    and press ENTER.

    You will receive the following message: 
    

DllRegisterServer in outlmime.dll succeeded.
    Click OK and click the Close button to close the MS-DOS prompt window.

    NOTE: See the More Information section if you have problems with this step.


  4. Start Outlook and send a mail message to test your mail functionality.


Method 3: Microsoft Windows NT 4.0

  1. Quit Outlook and any other programs that are currently running. Click the Start button, point to Programs and click Command Prompt.


  2. In the Command Prompt window, type:
    cd\program files\microsoft office\office


  3. In the Command Prompt window, type(include quotation marks):
    c:\winnt\system32\regsvr32 outlmime.dll
    You will receive the following message:
    DllRegisterServer in outlmime.dll succeeded.
    Click OK and click the Close button to close the Command Prompt window.

    NOTE: See the More Information section if you have problems with this step.


  4. Start Outlook and send a mail message to test your mail functionality.



MORE INFORMATION

In step 3 of Method 2 and Method 3, you may need to enter the full path to the System folder in Windows 95/98 or the System32 folder in Windows NT.

For Windows 95 or Windows 98 the typical command line is:

c:\windows\system\regsvr32 outlmime.dll
For Windows NT the typical command line is:
c:\winnt\system32\regsvr32 outlmime.dll
To display the full system path, follow these steps:

  1. On the Start menu, point to Programs and then click MS-DOS Prompt in Windows 95/98 or Command Prompt in Windows NT.


  2. In the MS-DOS Prompt or Command Prompt window, type "Set" (without the quotation marks) and press ENTER. The line that begins with PATH defines the full system path.


Additional query words: IE5 IE 5.0 


Keywords          : kberrmsg kbdta CfgIM MsgSend 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 26, 1999