OL98: All Items in Folder Are Not Exported

ID: Q184677

The information in this article applies to:

SYMPTOMS

You export Microsoft Outlook 98 items to a file, and not all items are exported.


CAUSE

The Outlook import/export converter does not export items that use a custom form or have a non-standard message class field.


RESOLUTION

You can work around this problem by using the Omsgclas.doc utility to change the message class of all of the items to the standard message class and then export the items.


STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 98.


MORE INFORMATION

For more information about the message class field, please see the following article in the Microsoft Knowledge Base:

Q182274 OL98: How to Update Existing Items to Use a New Custom Form
For more information about obtaining the Omsgclas.doc utility, please see the following article in the Microsoft Knowledge Base:
Q182361 OL98: Word 97 Document to Change Outlook Folder Message Class
If you use the Omsgclas.doc utility to change the message class of all of the items in a folder, this may cause unwanted side effects. First create a temporary folder and copy all of the items you wish to export to this folder. Use the Omsgclas.doc utility to change the message class of the items in the temporary folder and then use the import/export converter to export the items from the temporary folder. This will ensure that your original folder is not affected by this process.

Create a Temporary Folder

To create a folder to temporarily store items, follow these steps:
  1. Determine where to place the temporary folder; create the folder as a subfolder of the folder where the items are currently located.


  2. Right-click the folder that will contain the temporary folder and on the shortcut menu, click New Folder. Type a name for the folder, making sure the Folder Contains box is set to the appropriate type items, and then click OK.


Copy the Selected Items to the Temporary Folder

To copy the items into the temporary folder, follow these steps:
  1. Click to select one of the items you want to copy.


  2. On the Edit menu, click Select All.


  3. On the Edit menu, click Copy to Folder. Click to select the temporary folder previously created and click OK.


Before using the Omsgclas.doc utility, make sure to select the temporary folder you created. When using the utility, specify that it should use the currently selected folder instead of your default contact folder.


REFERENCES

For more information about creating solutions with Microsoft Outlook 98, please see the following articles in the Microsoft Knowledge Base:

Q180826 OL98: Resources for Custom Forms and Programming

Q182349 OL98: Questions About Custom Forms and Outlook Solutions

Additional query words: OutSol OutSol98 98 


Keywords          : 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbbug

Last Reviewed: August 2, 1999