OL98: Can't Display or Save Item Using GetItemFromID

ID: Q238608


The information in this article applies to:


SYMPTOMS

You try to programmatically display or save an item, but the Display or Save methods in the Outlook object model do not seem to work.


CAUSE

This behavior occurs when all of the following conditions are true:


RESOLUTION

Depending on the needs of your solution, you may be able to work around the problem by using an alternate method of referencing the item. For additional information about how to programmatically reference items, please see the following article in the Microsoft Knowledge Base:

Q182614 OL98: Programming Examples for Referencing Items and Folders


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


MORE INFORMATION

This problem is not related to the type of folder the items are stored in. The problem occurs regardless of whether the folder is stored in a Personal Folders (.pst) file, Microsoft Exchange public folders, or a Microsoft Exchange mailbox.

Steps to Reproduce Behavior

  1. Create a new folder, in this case a Contacts folder.


  2. Open a new contact.


  3. On the Tools menu, point to Forms, and then click Design This Form.


  4. On the Form menu, click View Code. Enter the following VBScript code into the Script Editor and then close the Script Editor:


  5. 
    Dim x 
  6. On the Tools menu, point to Forms, and then click Publish Form. The default is to store the Contact form in the folder you created in step 1. Type GetItemFromID Test1 as the Display Name, and then click Publish.


  7. Close and do not save changes to the form.


  8. On the Actions menu, click New GetItemFromID Test1. Enter some contact information and save the contact.


  9. Open a new, default contact.


  10. On the Tools menu, point to Forms, and then click Design This Form.


  11. Click the P.2 page of the form.


  12. On the Form menu, click Control Toolbox. Drag a CommandButton control onto the P.2 page of the form.


  13. On the Form menu, click View Code. Enter the following VBScript code into the Script Editor and then close the Script Editor:


  14. 
    Sub CommandButton1_Click()
       Dim ns, myFolder, myItem, myEntryID, myStoreID
       Set ns = Application.GetNamespace("MAPI")
       Set myFolder = Application.ActiveExplorer.CurrentFolder
       Set myItem = myFolder.Items(1)
       MsgBox "First item in folder: " & myItem.Subject
       myEntryID = myItem.EntryID
       myStoreID = myItem.Parent.StoreID
       Set myItem = Nothing
       Set myItem = ns.GetItemFromID(myEntryID, myStoreID)
       MsgBox "Item found using GetItemFromID: " & myItem.Subject
       myItem.Display
       Set myItem = Nothing
       Set myFolder = Nothing
       Set ns =  Nothing
    End Sub  
  15. On the Tools menu, point to Forms, and then click Publish Form. The default is to store the Contact form in the folder you created in step 1. Type GetItemFromID Test2 as the Display Name, and then click Publish.


  16. Close and do not save changes to the form.


  17. On the Actions menu, click New GetItemFromID Test2. Switch to the P.2 page of the form and click the CommandButton.


Result: You receive two message boxes indicating that Outlook has referenced the first item in the folder, but the item is not displayed.


REFERENCES

For more information about creating solutions with Microsoft Outlook 98, please see the following articles in the Microsoft Knowledge Base:

Q180826 OL98: Resources for Custom Forms and Programming
Q182349 OL98: Questions About Custom Forms and Outlook Solutions

Additional query words: OutSol OutSol98 98


Keywords          : 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbbug 

Last Reviewed: August 5, 1999