DOCUMENT:Q162841 20-DEC-2000 [exchange] TITLE :XFOR: MSMI NDRs Dir-Sync Messages Under Certain Circumstances PRODUCT :Microsoft Exchange PROD/VER::4.0 SP3,5.5 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0 SP3, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When an MS Mail postoffice is configured to participate in directory synchronization (dir-sync) with a Microsoft Exchange Server, dir-sync traffic from the MS Mail postoffice may generate a Non Delivery Report by the MS Mail Connector Interchange service (MSMI), and never reach the Microsoft Exchange Server Directory Synchronization service (DXA). MORE INFORMATION ================ If the postoffice name of the MS Mail postoffice is similar to that of the Microsoft Exchange Server connector postoffice, the dir-sync messages will generate a Non Delivery Report, and the following warning will be logged in the Windows NT event log. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 31/12/96 19:56:34 MSExchangeMSMI Warning NDR 2117 N/A EXGAU30003 Non delivery report generated. From: ANZAUDCU/MEL227TRK0/$SYSTEM Subject: SrvTx R=3 S=87298 (was 0), I=2 15603 sen [004] Message circular route detected. Message followed the following route: ANZAUDCU /MEL227TRK ANZAUDCU /MEL227TRK K / Attempted to send to the following addresses: ANZAUDCU/MEL227TRK/SYSTEM1 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> In this example, the Microsoft Exchange Server connector postoffice name is MEL227TRK, and the MS Mail postoffice name is MEL227TRK0. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ndr dirsync msmi ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange400SP3 Version : :4.0 SP3,5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.